We get lots of questions at our Charlotte Toyota service center. We're OK with it - we like our customers to feel confident in their car care, and questions are how they can get there. We make it our business to provide the most comprehensive answers so you can drive away knowing that you got the best possible auto service. Today we're here to answer five of the most common auto service questions we get - read on!
What are the five most common auto service questions?
#1: How much will my service cost?
We don't have a set answer for this one. Different auto services have different price points attached to them - for example, an oil change will cost less than a tune-up. And an oil change on a small car will cost less than an oil change on a large truck. However, here's the good news - our Charlotte Toyota service tech will give you an estimate of the work your car needs before they get started. On top of that, we offer service specials to bring down the cost of your appointment, as well as financing options for both service and parts.
#2: How long will my auto service appointment take?
Again, we can't give you a set answer on this. Auto services take different amounts of time, and you never know if something will crop up during the process to make it take longer. We've got good news again, though - our Charlotte Toyota service techs can also give you an estimate as to how long your car care will take, and can keep you updated on what's happening throughout the process via text. Plus, we have a comfortable waiting area with free wifi, TVs, and a cafe to keep you busy.
#3: What's included in my auto service at different mileages?
This one depends on the mileage. For example, at 5,000 miles you're due for an oil change and a tire rotation. At 15,000 miles, you'll need both of those auto services plus a new air filter. But our Charlotte Toyota techs will get you on a routine car care schedule based on mileage and remind you when you're due for car care. They can send you reminders via email and text and keep you on track.
#4: Do you offer transportation?
We do! We have a rental car office onsite, first of all. If your car is going to take a while in the shop, you can rent a car and return it at the Toyota of N Charlotte service center. Additionally, we have a service shuttle. We can take you anywhere in a five-mile radius while you wait so you can get food, run errands, shop, and more.
#5: Will my car be washed?
It will! We wash your car after each and every service to ensure that when you get back behind the wheel, it's sparkling again.
Schedule your auto service today at Toyota of N Charlotte
Are you ready to get auto service on the books? Toyota of N Charlotte is open seven days a week. You can schedule online, call us at (704) 875-9199, or stop by. We're conveniently located at 13429 Statesville Road, just off I-77 at exit 23 in Huntersville.
